Privacy Policy
Last Updated: January 14, 2025
Important: This extension collects only limited data necessary for managing YouTube live shopping orders and does not share it with third parties without your consent.
1. Information We Collect
This extension collects the following information:
| Data Type |
Purpose |
Retention Period |
| YouTube Chat Nicknames |
Identify customers |
Until user deletion |
| Order Information (product, quantity, price) |
Order management and inventory tracking |
Until user deletion |
| Chat Messages (order-related) |
Verify order details |
Until user deletion |
| Client Token |
Server authentication |
Until token deletion |
Information We DO NOT Collect
- YouTube account passwords
- Payment information (credit cards, bank accounts)
- Personal identification numbers
- Browsing history
- Cookies or tracking data
2. How We Use Information
Collected information is used only for the following purposes:
- Collecting and managing YouTube live shopping orders
- Sending order information to your management system (Vercel server)
- Inventory management and notifications
- Order statistics and analysis
3. Data Storage and Security
Local Storage
The following information is stored only in your browser's local storage:
- Server URL settings
- Client token
- Product information (name, price, stock)
Server Transmission
Order information is transmitted to your configured server (default: https://livechatorder.com):
- Protocol: HTTPS (encrypted)
- Server Location: Vercel (United States)
- Database: MongoDB Atlas
Security Measures
- All data transmitted via HTTPS encryption
- Client token-based authentication
- Multi-tenant isolation (data separated by user)
4. Data Sharing
Third-Party Sharing: NONE
This extension does not share, sell, or rent collected data with third parties. Data is only transmitted to your own order management system.
Exceptions
We may disclose data only in the following cases:
- Legal requirements (court orders, law enforcement requests)
- To prevent service abuse
- With your explicit consent
5. Your Rights
You have the following rights:
- Right to Access: View your data
- Right to Correction: Correct inaccurate information
- Right to Deletion: Request data deletion at any time
- Right to Withdraw: Remove the extension to stop data collection
How to Delete Your Data
- Remove Extension: Uninstall from Chrome extensions page
- Delete Local Data: Clear browser data (chrome://settings/clearBrowserData)
- Delete Server Data: Delete account and data from management dashboard
6. Cookies and Tracking Technologies
This extension does NOT use:
- Cookies
- Google Analytics or other analytics tools
- Advertising tracking technologies
- Social media plugins
7. Children's Privacy
This service is not directed to children under 14 years of age. We do not knowingly collect personal information from children under 14. If we discover such data has been collected, it will be deleted immediately.
8. Changes to Privacy Policy
This privacy policy may be updated due to legal changes or service improvements. For significant changes, we will:
- Notify through extension updates
- Post on our website
- Provide 7 days advance notice
9. International Data Transfers
This service uses Vercel (United States) and MongoDB Atlas (cloud). Your data may be processed in regions outside your country, and data protection laws of those countries may apply.
10. Google API Services and YouTube Data
Our registration page offers an optional "Sign in with Google" feature so that a customer can
automatically fill in their YouTube nickname instead of typing it manually. When you choose to
use this feature, the application accesses Google API Services, including the YouTube Data API.
Scope and Data Accessed
- Requested scope:
https://www.googleapis.com/auth/youtube.readonly (read-only).
- Data accessed: Only your YouTube channel's display name (channel title), which is used as your live-chat nickname.
- Purpose: To pre-fill the nickname field on the registration form. The channel name you submit is saved as your customer nickname for the seller you are registering with.
- We do not access your videos, subscriptions, watch history, email contents, or any other Google account data.
Limited Use Disclosure
LiveChatOrder's use and transfer of information received from Google APIs to any other app will
adhere to the
Google API Services User Data Policy,
including the Limited Use requirements. We do not use this data for advertising, and we do not
sell or transfer it to third parties except as required to provide the registration feature you
requested or as required by law.
Required Links
Revoking Access
You can revoke this application's access to your Google account at any time through the
Google Account Permissions page.
Revoking access does not delete a nickname you have already submitted; to remove that, contact us
using the details below.
11. Contact Us
Terms of Service Summary
Disclaimer
This extension is provided "as is" without any express or implied warranties. The developer is not liable for:
- Data loss or corruption
- Service interruptions or errors
- Functionality limitations due to YouTube policy changes
- Issues arising from improper use
Usage Restrictions
This extension may not be used for:
- Illegal activities
- Violating YouTube Terms of Service
- Infringing third-party rights
- Spam or malicious activities